Help and Support

Online Store Help


Please read the following items carefully:

  • All Wild Ginger Software programs are sold with End User License Agreements. Please review the corresponding EULA prior to purchase.
  • All software programs are delivered via electronic download. Log into your account and click on Orders at the top right of the store home page to view order details and product keys.
  • Back up CDs are available for an additional charge plus shipping.
  • All in-stock merchandise will be shipped the next business day.
  • International orders may incur custom fees. Wild Ginger Software, Inc. does not mark retail merchandise as "gift" or "sample". We will not be held responsible for any custom, brokerage or other fees that may be imposed.
  • Orders for placed via PayPal CHECK take 4 to 5 business days to complete. Merchandise will not be delivered until the check has cleared PayPal
  • All customers purchasing through our webstore are required to create an account with a user name and password. We apologize for any inconvenience this may cause.
  • If you have any questions regarding our webstore, please contact or call us at 334-734-5100