Wild Ginger Software Forums
Wild Ginger Software Forums
Search Forums | Wiki | WG TV | Newsletter | Blog | Pinterest | Albums | Language
You are logged in as a guest. ( logon | register )

Brother Embroidery PE Design
Jump to page : 1
Now viewing page 1 [25 messages per page]
View previous thread :: View next thread
   All Things Sewing - Public -> All Things Sewing General DiscussionMessage format
 
Karen - Tech Support
Posted 2011-05-11 8:15 AM (#75208)
Subject: Brother Embroidery PE Design



Tech Support

50005000100010025
Location: Colorado Springs, CO

An ASG friend has PE Design for her Brother embroidery machine.  She has just upgraded fro 5.0 to 8.0.

Her sewing room computer is not connected to the Internet.

Some features required a connection, but the manual says that if you don't have one, call customer support or your local dealer and they can tell you how to use those features without the Internet.

She has done both and both support and the dealer have no idea what she should do.

Anyone here have this program and can give suggestions.

One thought is if it's just downloading some files, I have an USB Internet connection I can put on her computer and do this for her.

Top of the page Bottom of the page
pennysilk
Posted 2011-06-26 7:09 PM (#76173 - in reply to #75208)
Subject: RE: Brother Embroidery PE Design


Member

Posts: 21

Location: Arlington, TX

I have PE design vers. 8.  I think the only time you need an internet connection is when you are installing (upgrading), updating, registering or trying to use "support".  The manual its appears to be on the C drive.  I seldom if ever use support.

Which specific feature is she trying to use and I'll check further.  My manual doesn't even mention needing the internet except in connection with upgrading. 

Penny in Texas

 

Top of the page Bottom of the page
Karen - Tech Support
Posted 2011-06-26 9:04 PM (#76175 - in reply to #75208)
Subject: RE: Brother Embroidery PE Design



Tech Support

50005000100010025
Location: Colorado Springs, CO
Thanks Penny - I'll give her a call and find out.
Top of the page Bottom of the page
Jump to page : 1
Now viewing page 1 [25 messages per page]
Jump to forum :
Search this forum
Printer friendly version

(Delete all cookies set by this site)
© 1995-2018 Wild Ginger Software, Inc. All rights reserved.