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Installing on a new computer
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Karen - Tech Support
Posted 2010-07-07 7:43 AM (#63110)
Subject: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO

Here are some Wiki links to help.

You must INSTALL the programs on your new computer.  You can't download from a backup or quick link from another computer.  Well, actually you can, but they will not unlock correctly and run.

http://www.wildginger.com/support/moveprograms.htm

 

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Karen - Tech Support
Posted 2010-07-08 7:57 AM (#63112 - in reply to #63110)
Subject: RE: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO

To add...

If you have a backup of your old computer program that has been put on your new computer HD, start by burning all the Pattern Master info to a CD.

Then remove all the Pattern Master backup files from the new HD.

Now do a new install.  For Win 7 we suggest you contact us if you don't have the download link.  Do this even if you have the program on CD.

When you contact us we need:

Name - program name - license ID.

If you have used other names, please also give that info.

With this info we can help you.

Your database has the measurements and style catalog of saved styles.

The Charts folder and Stylesheets are just text copies.  They do not make the program run.

Please ask if you have questions.

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Karen - Tech Support
Posted 2012-02-29 1:50 PM (#80393 - in reply to #63110)
Subject: Re: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO
Go to the wiki and look at moving to a new machine
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JillRN1995
Posted 2012-02-29 2:28 PM (#80394 - in reply to #63110)
Subject: Re: Installing on a new computer



Extreme Veteran

Posts: 464
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Location: Louisiana
I did and it didn't give me enough info. I've transferred manually
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Karen - Tech Support
Posted 2012-02-29 5:21 PM (#80396 - in reply to #80394)
Subject: Re: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO
I don't understand. It tells you what files to copy and paste.
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JillRN1995
Posted 2012-02-29 6:10 PM (#80397 - in reply to #63110)
Subject: Re: Installing on a new computer



Extreme Veteran

Posts: 464
1001001001002525
Location: Louisiana
I copied the files and then emailed them to my gmail acct so that I could pull them up on my laptop. They went to a download for windows 7. When i double clicked on the downloaded file windows 7 was not sure how to go about placing them into my PMB files. I tried another route to copy and paste and the wiki says to paste into the main file. I tried that but then couldn't retrieve them. I don't understand how to make the copy and paste work. Nor am I clear on exactly which file to send. At first I tried sending a bunch of them but then decided that one of the files was much larger than the rest and figured that it was the most likely file to attempt to copy and paste. I got lost in the process.

From your perspective you understand clearly the entire process so there is nothing that isn't obvious as to what to do, but for me it was as clear as mud. I'm sorry that it didn't work. I still have styles which I' like to transfer over but I can make copies of my summaries and then transfer the settings manually.

Edited by JillRN1995 2012-02-29 6:15 PM
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Karen - Tech Support
Posted 2014-03-30 9:55 AM (#87549 - in reply to #63110)
Subject: Re: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO
Just edited the first post to show the current link for info on moving to a new computer. We don't recommend installing from an old setup file. A lot changes over time, some driven by changes by Microsoft. . We can also send you the current link to the setup file.
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JeanK
Posted 2014-03-30 4:53 PM (#87550 - in reply to #87549)
Subject: Re: Installing on a new computer


Member

Posts: 45
25
Location: Portland OR
Hi, Karen. I am going to be getting a new computer because my current one (used, but new to me) is about 10 years old running Windows XP. When my old computer died the local tech shop installed PCmover Professional , and they were able to transfer both PMB5 and PMK to my current box. To my surprise both programs were unlocked and working as before with no loss of data. So my question: Do I need to lock the programs before getting a new computer or will PCmover take care of it again? The techs are great but they don't know Wild Ginger products.

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Karen - Tech Support
Posted 2014-03-30 5:32 PM (#87551 - in reply to #87550)
Subject: Re: Installing on a new computer



Tech Support

500050001000252525
Location: Colorado Springs, CO
If you are replacing a computer, deactivate and send us the info. We can then reset your product key so it's ready to unlock on your new computer.
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