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Saving Photos
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   Wild Ginger Software - Public -> PatternMaster - PublicMessage format
 
margie2
Posted 2017-04-02 12:56 PM (#91956)
Subject: Saving Photos


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I have been trying to save a photo of a finished garment in the "Photos" tab under a specific pattern. It does not save. Has the method changed and I need to "save" it somewhere?
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Karen - Tech Support
Posted 2017-04-03 11:22 AM (#91960 - in reply to #91956)
Subject: Re: Saving Photos



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Location: Colorado Springs, CO
I had someone else with this issue. I finally had her create a folder in Boutique to keep her pictures. Seemed to work for her.

This should not be necessary but sometimes we need try other things.
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margie2
Posted 2017-04-03 11:59 AM (#91961 - in reply to #91960)
Subject: Re: Saving Photos


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Posts: 736
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Do you mean that by creating a folder in Boutique it will cause the program to save the picture under the Photo tab associated with the pattern? Not sure I understand what you are saying. I save a copy of each picture with my paper patterns. But, I would like to have a picture on the computer that tells me how I used that particular pattern. I know I have saved pictures before under the Photo tab.
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Karen - Tech Support
Posted 2017-04-03 12:54 PM (#91963 - in reply to #91961)
Subject: Re: Saving Photos



Tech Support

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Location: Colorado Springs, CO
I don't have any problem using the photo tab. I did have one person that was having issues so I had her set a special folder. It worked for her. When I tested with her db on my computer it didn't matter where the photo was, but sometimes we need to figure out how to make it work for the user.
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margie2
Posted 2017-04-03 1:09 PM (#91964 - in reply to #91956)
Subject: Re: Saving Photos


Elite Veteran

Posts: 736
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I never had a problem using the photo tab, until yesterday. I just tried to put more pictures in another tab for a different garment and got the same results. They disappear when I leave. They are also showing up sideways. Never had that happen before. The photos I have inserted previously are all still there. This has just happened since the update for April. Is there a possibility that there is a conflict? I will try the special folder.
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margie2
Posted 2017-04-03 1:18 PM (#91966 - in reply to #91956)
Subject: Re: Saving Photos


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Posts: 736
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Special folder in PMB did not work.
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margie2
Posted 2017-04-03 1:26 PM (#91967 - in reply to #91956)
Subject: Re: Saving Photos


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Posts: 736
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I just read the update fixes for April 1. "fixed issue with adding photos to style catalog". Apparently, it did not work for me.
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margie2
Posted 2017-04-03 1:39 PM (#91968 - in reply to #91956)
Subject: Re: Saving Photos


Elite Veteran

Posts: 736
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I reinstalled the update. It did not make a difference.
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Lisa - Tech Support
Posted 2017-04-03 1:49 PM (#91969 - in reply to #91968)
Subject: Re: Saving Photos



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margie2 - 2017-04-03 12:39 PM

I reinstalled the update. It did not make a difference.


After adding the photos to the style record, are you pressing the Update Style button on the Style Catalog screen toolbar? Open the program folder and make certain you have the Summaries/Photos folder still. All style photos are saved in that folder.



(photos.png)



Attachments
----------------
Attachments photos.png (5KB - 0 downloads)
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margie2
Posted 2017-04-03 1:55 PM (#91970 - in reply to #91956)
Subject: Re: Saving Photos


Elite Veteran

Posts: 736
50010010025
I am now. I did not remember having to "Update Style" when I added pictures before. Thank you, Lisa. That worked.
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