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Netbook and the Stitch-n-Stash
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   Wild Ginger Software - Public -> Stitch-n-Stash - PublicMessage format
 
jadney
Posted 2012-07-14 11:07 AM (#82720)
Subject: Netbook and the Stitch-n-Stash


Veteran

Posts: 116
100
Location: Kansas City, Mo North of the River
I have tried to load Stich-n=Stash on my HP netbook and cannot load the program because the install limits the screen settings. I do not have a laptop and I want to use the program on my netbook, not my desktop. Can you please recompile the program so that I can use the program, otherwise it was a waste of money for me.
Jane Adney
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Lisa - Tech Support
Posted 2012-07-14 11:45 AM (#82722 - in reply to #82720)
Subject: RE: Netbook and the Stich-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
Hi Jane,

You purchased Stitch n Stash back in 2007 so the version you have is quite old now and cannot be made compatible with netbooks. We are about to launch a Stitch n Stash upgrade which should work on your netbook.
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jadney
Posted 2012-07-14 3:01 PM (#82725 - in reply to #82720)
Subject: RE: Netbook and the Stich-n-Stash


Veteran

Posts: 116
100
Location: Kansas City, Mo North of the River
Ok, thank you. Will the new version be coming soon. I maybe moving and thought it would be a good tiem to get my stash in order.
Jane
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Lisa - Tech Support
Posted 2012-07-14 4:25 PM (#82726 - in reply to #82725)
Subject: RE: Netbook and the Stich-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
jadney - 2012-07-14 2:01 PM

Ok, thank you. Will the new version be coming soon. I maybe moving and thought it would be a good time to get my stash in order.
Jane


Yes, it should be ready by the end of this coming week.
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jadney
Posted 2012-07-18 8:41 AM (#82763 - in reply to #82720)
Subject: RE: Netbook and the Stich-n-Stash


Veteran

Posts: 116
100
Location: Kansas City, Mo North of the River
It is working great on the netbook.
Thank you
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Lisa - Tech Support
Posted 2012-07-18 9:36 AM (#82764 - in reply to #82763)
Subject: RE: Netbook and the Stich-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
jadney - 2012-07-18 7:41 AM

It is working great on the netbook.
Thank you


Great! Thanks for letting me know.
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Patti
Posted 2012-07-20 8:57 PM (#82792 - in reply to #82720)
Subject: Re: Netbook and the Stich-n-Stash



Extreme Veteran

Posts: 551
5002525
Location: Colorado Springs, CO
Will SNS2 work on an iPad and iPhone?
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Lisa - Tech Support
Posted 2012-07-20 9:53 PM (#82794 - in reply to #82792)
Subject: Re: Netbook and the Stich-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
Patti - 2012-07-20 7:57 PM

Will SNS2 work on an iPad and iPhone?


No, SNS2 is a Windows native program. It cannot be made to work on the iPad or iPhone. We don't have the resources to recreate our software programs for Apple based products. Its too costly.
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Patti
Posted 2012-07-21 12:40 PM (#82802 - in reply to #82720)
Subject: Re: Netbook and the Stich-n-Stash



Extreme Veteran

Posts: 551
5002525
Location: Colorado Springs, CO
Lisa, thanks... just hoping
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Lisa - Tech Support
Posted 2012-07-21 1:09 PM (#82803 - in reply to #82720)
Subject: RE: Netbook and the Stich-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
Hi,

While you cannot actually use the program on an iPad or iPhone, you can access and view the output. SNS saves to PDF and RTF documents that can be viewed on the iPad and iPhone.
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Patti
Posted 2012-07-21 7:08 PM (#82807 - in reply to #82720)
Subject: Re: Netbook and the Stich-n-Stash



Extreme Veteran

Posts: 551
5002525
Location: Colorado Springs, CO
yippee ..
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anneke
Posted 2012-07-22 4:29 AM (#82808 - in reply to #82803)
Subject: RE: Netbook and the Stich-n-Stash



100
Location: the netherlands
I tried to update my progam and it will not let me the same with the vintage prograam  anna huijkman
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Lisa - Tech Support
Posted 2012-07-22 8:08 AM (#82810 - in reply to #82808)
Subject: RE: Netbook and the Stitch-n-Stash



Administrator

Posts: 2950
20005001001001001002525
Location: Auburn, AL
anneke - 2012-07-22 3:29 AM

I tried to update my progam and it will not let me


Do you have your license ID and password? Also, are you spelling your name the same as the one you registered the program with?

the same with the vintage programĀ  anna huijkman


There is no upgrade for the Vintage program.
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anneke
Posted 2012-07-22 4:26 PM (#82821 - in reply to #82810)
Subject: RE: Netbook and the Stitch-n-Stash



100
Location: the netherlands

I am sorry here in Holland you can write our name in 2 way huykman or huijkman both are correct and my offial name is Anna P.M huijkman

but my mom always called me anneke so I may have used one of this names I am in the middel of getting ready for moving but otherwise Karen knows my pass woords she always helps me if I forget a passwoord,hopefully this helpsI bought myn when it just came out .I was not aware of a #2 anna huijkman regalado

thanks for your reaction right away

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Karen - Tech Support
Posted 2012-07-22 5:09 PM (#82825 - in reply to #82720)
Subject: Re: Netbook and the Stitch-n-Stash



Tech Support

500050001000252525
Location: Colorado Springs, CO
Sent info to your email.
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anneke
Posted 2012-07-23 5:49 PM (#82840 - in reply to #82825)
Subject: Re: Netbook and the Stitch-n-Stash



100
Location: the netherlands
Karen were you talking to me,because I have not recived any e-mails I have  stich and stach 1 to get 2 did you have to pay for the upgrade I can't upgrade myn it says erro 404 thanks for your help lisa asked me if my name was spelled right I can't find my papers as I am in the middle  of packing for moving    anna huijkman
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Karen - Tech Support
Posted 2012-07-23 6:12 PM (#82841 - in reply to #82720)
Subject: Re: Netbook and the Stitch-n-Stash



Tech Support

500050001000252525
Location: Colorado Springs, CO
I sent an email to the address that come up when I click on email below your post.

It is an upgrade you would purchase. it is $10.

Please send an mail to support@wildginger.com and I'll resend you the info.
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