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sew2design
Posted 2012-06-25 10:23 PM (#82309)
Subject: Software


Member

Posts: 12

Karen, You and your software confuse me. I have used other pattern drafting software before and I have never had as many problem getting a usable pattern out of the program with the my measurements entered. I am very frustrated by your program. I am also frustrated with your support. I never get full answers from you. I bought this program to get a better fit easier. It is very difficult to make major adjustments on your self. I have sent you pictures of my test shorts, I do not know what to do next. I re-measured my waist and it is 3" smaller. Where do I go next? I will do a long pants and send you pictures but I do not see how I can adjust them.
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Karen - Tech Support
Posted 2012-06-26 6:50 AM (#82311 - in reply to #82309)
Subject: Re: Software



Tech Support

50005000100010025
Location: Colorado Springs, CO
I have not checked my morning email yet, but was waiting to get an answer from you about your fitting pants. Before you do any garments with Boutique it is important you do the fitting garments to confirm you have the correct measurements.

I'll be doing email soon and once I read about the fitting pants and see the fitting pants pictures I will have more answers about the shorts.
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Karen - Tech Support
Posted 2012-06-26 8:01 AM (#82313 - in reply to #82309)
Subject: Re: Software



Tech Support

50005000100010025
Location: Colorado Springs, CO
I have sent you a chart to do fitting pants.

Here is a wiki link showing what we look for in fitting pants.

http://www.wildginger.com/wiki/measfit/pantsfitguide.htm
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rebells
Posted 2012-06-26 8:16 AM (#82316 - in reply to #82309)
Subject: Re: Software


Extreme Veteran

Posts: 573
5002525
Location: Minneapolis, MN
What a great article. The pictures really make it much easier to understand. I continue to use your method on each new pant pattern I make. Having vertical and horizontal lines marked makes it so much easier to see where the problem is.
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dancing threads
Posted 2012-06-26 10:13 AM (#82320 - in reply to #82309)
Subject: Re: Software



Member

Posts: 17

Location: Maryland
Thanks for the reminder to look at the Wiki section of the software.
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Cristina
Posted 2012-06-26 12:55 PM (#82324 - in reply to #82309)
Subject: RE: Software


Extreme Veteran

Posts: 374
1001001002525
sew2design - 2012-06-25 10:23 PM
I have used other pattern drafting software before .


Hi Carol,

What pattern drafting software did you use before?

Cristina

Edited by Cristina 2012-06-26 12:56 PM
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sew2design
Posted 2012-06-28 10:54 AM (#82367 - in reply to #82309)
Subject: Re: Software


Member

Posts: 12

My Pattern Designer
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magenta
Posted 2012-07-02 6:25 AM (#82452 - in reply to #82367)
Subject: Re: Software



Extreme Veteran

Posts: 386
100100100252525
Location: Canberra, Australia
Why did you think you neede to change to Wild Ginger? I have found the fit to be great and the customer service to be top-notch with WG. You really need to do the fitting garments first then send Karen photos - full length front, back and side view.


HTH

Sarah
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Patti
Posted 2012-07-03 1:47 PM (#82491 - in reply to #82309)
Subject: Re: Software



Extreme Veteran

Posts: 557
5002525
Location: Houston, TX
I second Sara's comment.
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TessainGabriola
Posted 2012-07-03 11:23 PM (#82501 - in reply to #82309)
Subject: RE: Software



Elite Veteran

Posts: 653
5001002525
Location: Gabriola Island, BC, Canada

Carol, I second Sarah. If you had a useable pattern fron My Pattern Designer, why did you switch? I find that WG asks for the most measurements. I think that helps get a good fit. I also think that the *absolute best* part of WG is the personal customer support. email, forums and phone. Even Lisa, the actual programmer and sewer, will answer. Plus, the group in the forum is terrific. Supportive, encouraging and patient.

Hang in there. It will be worth it.

Tessa



Edited by TessainGabriola 2012-07-03 11:26 PM
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